Hi-Point® Firearms Customer Service
If you own a 9mm handgun, 380 handgun, 9mm carbine, .40 cal carbine, .45 cal carbine then call:
1015 Springmill Rd.
Mansfield, OH 44906
If you own a .40 cal handgun then call:
3929 State Route 309
Galion, OH 44833-9408
If you own a .45 cal handgun then call:
585 E. Blue Lick Rd.
Lima, OH 45801
Please call for specific instructions before sending in your gun.
When sending your gun to Hi-Point® for repair, please include the following information: name, full address (including street, city, state, zip code), phone number, e-mail address, serial number and model of firearm, and a description of the needed repair.
Also include all magazines that you use with your gun so our technicians can test the gun with its magazines. And finally, please be certain there are no live rounds shipped with the gun.
© 2018 Hi-Point® Firearms. All rights reserved.