Hi-Point Customer Service

If you own a 9mm handgun, 380 handgun, 9mm carbine, .40 cal carbine, .45 cal carbine then call:

Hi-Point Firearms
1015 Springmill Rd.
Mansfield, OH 44906

If you own a .40 cal handgun then call:

Iberia Firearms
3929 State Route 309
Galion, OH 44833-9408

If you own a .45 cal handgun then call:

Haskell Mfg.
585 E. Blue Lick Rd.
Lima, OH 45801

Please call for specific instructions before sending in your gun
When sending your gun to Hi-Point for repair, please include the following information: name, full address (including street, city, state, zip code), phone number, e-mail address, serial number and model of firearm, and a description of the needed repair.

Also include all magazines that you use with your gun so our technicians can test the gun with its magazines. And finally, please be certain there are no live rounds shipped with the gun.


Where to find a particular Hi-Point

State laws and inventory levels vary. So, to learn about your local laws or availability of a specific Hi-Point item, contact a local dealer.

For your convenience, we have made available an online Dealer Locator.